Refund and Returns Policy

Refunds and Returns

You are entitled to cancel your purchase only on provable technical fault of the product for a full refund within 14 days of it being should be in unworn status with shine and originality and packages.

To cancel a purchase, you must inform us in writing of the cancellation within the period stated above. You must then return the Products within 14 days of notifying us of your concern of the technical fault. Even for orders within the manufactured country, we will not cover the cost of return delivery. Costs for the return of products from outside the country (Sri Lanka) may, at our entire discretion, be payable by the customer. You have a legal obligation to take reasonable care of the Products while they are in your possession and return.

Items must be returned unworn, in their original packaging, and with all tags still attached. Refunds will not be available where we reasonably find that the Product has been damaged following delivery to you.

We will process the refund due to you as soon as possible and, in any case, within 14 days of the day on the Product was returned to us. We will refund the amount if it is only according to its original unworn quality when it is handed over to us. Its customer’s responsibility to hand over the product unworn if only it has technical fault in original status with any amount of return charges according to these conditions. Pl make sure that you can return products you purchased only because it has technical faults, and in unworn condition.